Terms & Conditions

 

 

Welcome to ayahelzawawy.com By accessing or using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before making any purchase.

 

 

This website is owned and operated by Ayah ElZawawy, based in Cairo, Egypt. These Terms govern the use of our website and the purchase of our products.

 

We sell original artworks, art-inspired apparel, and related physical products. All items are subject to availability, and we reserve the right to discontinue or update products at any time.

 

•Prices are displayed in Egyptian Pounds (EGP) unless otherwise stated.

•Payments are processed securely via Paymob.

•By placing an order, you confirm that the payment information you provide is accurate and that you are authorized to use the chosen payment method.

 

•We currently ship within Egypt only.

•Delivery times and fees vary depending on location. Estimated shipping times will be provided at checkout but are not guaranteed.

•Risk of loss or damage passes to the buyer once the product has been handed to the courier.

 

Due to the handmade and original nature of our products, all sales are final. However, we want you to be happy with your order:

•Damaged Items: If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the item and its packaging. We will do our best to replace it or offer a suitable solution.

•Custom Orders: Items made to order or personalized are non-returnable and non-refundable.

•T-shirts or Apparel: If you receive the wrong size or design due to a mistake on our part, we will happily exchange it at no extra cost.

6. Intellectual Property

 

All content on this website, including artworks, designs, images, text, and logos, is the intellectual property of Ayah ElZawawy. You may not copy, reproduce, or use any material without prior written permission.

 

 

We are not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.

 

 

These Terms & Conditions are governed by the laws of Egypt. Any disputes shall be resolved under the jurisdiction of Egyptian courts.